Bioceros Privacy Statement

  1. Introduction
    This Privacy Statement provides information on the processing of personal data by Bioceros BV and its subsidiary Bioceros BV, hereafter Bioceros, we or us.
    In this Privacy Statement we describe who we are, how and for which purposes we process your personal data, how you can exercise your privacy rights and all other information that may be relevant to you.
    We did our best to provide you with all information in a clear and readable format. However, if you have any questions about our use of your personal data after reading this Privacy Statement, you can of course always contact us through the contact details provided below.
    This Privacy Statement may be changed over time. The most up-to-date Privacy Statement is published on our website. This Privacy Statement applies since 25 May 2018. The last modifications to this Privacy Statement were made on 25 March 2019.
  2. When does this privacy statement apply?
    This Privacy Statement is applicable to the processing by Bioceros of all personal data of its suppliers, business partners, blood donors and other individuals. This Privacy Statement does not address the processing of personal data of applicants or employees in the context of their employment relationship with Bioceros.
  3. Who is responsible for your personal data?
    Bioceros is the controller of the processing of all personal data that falls within the scope of this Privacy Statement. This Privacy Statement indicates what personal data are collected and used (processed) by Bioceros and for what purpose, and to which persons or entities the data will or may be provided. Bioceros may share your personal data with external parties.
  4. For which purposes do we process your personal data?
    1. When you do business with us
      For the conclusion and execution of agreements
      When you have purchased a service from us as a customer or when you work together with us as a supplier or business partner, we process your personal data for administrative purposes such as sending invoices and making payments. We also use your personal data in order to deliver or receive and administer our or your products or services. Bioceros will process your personal data in order to further execute our agreement, including for the delivery of customer services.
      For this purpose, we process your contact details such as your name, email address, date of birth, telephone number and company name.
      For scientific research
      Bioceros conducts research into immune diseases. For this scientific research Bioceros does blood tests with the blood of blood donors. Sanquin and U-Diagnostics provide Bioceros with blood bags and pseudonymous data (a code on the bag).Bioceros only processes personal data with the explicit consent of the blood donor.
    2. When you use our Websites
      To deliver you our Website’s functionalities and for their technical and functional management
      Our Website uses Cookies for the following purposes:
      Functional Cookies: Functional Cookies are essential to ensure the proper technical functioning of the Website. Other functional Cookies are used to provide Website functionalities such as the possibility to save preferred settings.
      Analytical Cookies: Analytical Cookies are used to measure the use of our website and to analyse how visitors browse through our Website.
      Advertising, commercial or tracking Cookies: when you consent, we drop third party Cookies (e.g. Google) for advertising, commercial, tracking and promotional purposes. Personal data collected by these Cookies are analysed and used to target our Website users with the most relevant information and personalized communications on the Website.
    3. When you interact with Bioceros (online or offline)
      If you get in touch with us via +31 88 99 56 320 or info@bioceros.com or via the contact form on the Bioceros website, we will use your personal data in order to reply to and answer your question. For this purpose, we process your name, contact details, your correspondence with us, your question and all other personal data which are necessary to answer your question.
      If you have contacted us via the contact form on our support page, then your data will be deleted from our systems after 1 year. If you have contacted us via +31 88 99 56 320 or info@bioceros.com then your data will also be retained for 1 year.
      Bioceros processes your personal data, because Bioceros has a legitimate interest to reply to your message and/or answer your question.
    4. Recruitment and selection
      We collect and process your personal data for the purposes of the recruitment and selection procedure and to ensure its efficient and effective functioning.
      If you have shown interest in a position at Bioceros, we store your personal data. We use the data to communicate with you and to determine whether your qualifications and profile meet the requirements of that specific vacancy. For example, we may inform you about new vacancies or invite you for recruitment activities.
      For this purpose, we process your name, e-mail, place, date of birth, nationality and recruitment information (such as your resume, employment history, education history etc.)
      We process your personal data for this purpose on the basis of your consent when you provide us with your personal data.
      For this purpose, your personal data will be retained for 4 weeks after the application process unless consent is given to store data for 1 year. After this period, your personal data will be deleted from our systems.
    5. To comply with the law
      In some cases, we process your personal data to comply with laws and regulations. This could, for example, be the case where tax or business conduct related obligations apply. In order to comply with relevant laws and regulations, we may need to disclose your personal data to government institutions or supervisory authorities.
      For this, we process your contact details such as your address and email address, personal details such as your name, telephone number and date of birth, and your chamber of commerce and VAT details and tax details.
  5. Who has access to your personal data?
    1. Access to your personal data within Bioceros
      Our employees are authorised to access personal data only to the extent necessary to serve the applicable purpose and to perform their jobs.
    2. Access to your personal data by third parties
      The following third parties have access to your personal data, where relevant, for the provisioning of their products or services to us:
      IT provider;
      Cloud services;
      Sanquin; and
      U-Diagnostics.
      When third parties are given access to your personal data, we will take the required contractual, technical and organisational measures to ensure that your personal data are only processed to the extent that such processing is necessary. The third parties will only process your personal data in accordance with applicable law.
      If your personal data are transferred to a recipient in a country that does not provide an adequate level of protection for personal data, we will take measures to ensure that your personal data are adequately protected, such as entering into EU Standard Contractual Clauses with these recipients.
      In other cases, your personal data will not be supplied to third parties, except where required by law.
    3. The use of your personal data by data processors
      When a third party processes your personal data solely following Bioceros instructions, it acts as a data processor. We enter into an agreement with such a data processor for the processing of personal data. In this agreement we include obligations to ensure that your personal data are processed by the data processor solely to provide services to us.
  6. How are your personal data secured?
    Bioceros has taken adequate safeguards to ensure the confidentiality and security of your personal data. We have implemented appropriate technical, physical and organisational measures to protect personal data against accidental or unlawful destruction or accidental loss, damage, alteration, unauthorised disclosure or access as well as all other forms of unlawful processing (including, but not limited to, unnecessary collection) or further processing. Examples are IT security policies, staff training and secure servers.
  7. How long are your personal data retained?
    Your personal data will be removed or made anonymous when your personal data is no longer necessary for the purposes for which these personal data are processed.
  8. How can you exercise your privacy rights?
    You have the right to request access of an overview of your personal data, and under certain conditions, rectification and/or erasure of personal data. In addition, you may also have the right of restriction of processing concerning your personal data, the right to object to processing as well as the right to data portability.
    To invoke your right of access, rectification, and/or erasure of personal data, your right of restriction of processing, and/or your right to object to processing as well as to invoke your right to data portability, please contact us by using the contact details at the bottom of this Privacy Statement. Please keep in mind that we may ask for additional information to verify your identity.
    If you have given your consent to a certain purpose, you can withdraw your consent at any time. Please keep in mind that withdrawal does not have retrospective effect. You can contact us by using the contact details at the bottom of this Privacy Statement.
  9. Can you lodge a complaint?
    You can lodge a complaint with your local data protection supervisory authority when you have a complaint about the use of your personal data by Bioceros. For example, if you believe that we do not use your personal data carefully, or because you have sent us a request to access or rectification of your personal data and you are not satisfied with our reply or we did not reply in a timely manner.
  10. How can you contact us?
    If you have any questions about the way we process your personal data, please read this Privacy Statement first. For additional questions or complaints, please contact info@bioceros.com.